It may seem that playing cards on the wind are plotting the delivery route in Australia. One traffic jam. One late pickup. The lack of information as to why results in the fact that one of the roads is closed. The whole plan tips over. The route optimisation software enters in and prevents such wobbling.
No longer any conjecture among dispatch crews. The routes are constructed in accordance with the live traffic, delivery timeframes, vehicle restrictions and the driver shifts. Everything balances at the same time. No scribbled notes. We are not referring to madhouse reshuffles that cause mayhem to lunch hours.
The quicker the better the trash gets cleared. Vans no longer wind around the suburbia. Trucks are not 24 hours on the roads round the clock as though they have something to deliver. Each of the stops flew to its proper destination. The red lights are also not taking long to deliver as the drivers are not mumbling anymore.
Australia takes spice in the cities. Sydney traffic is a variable. Melbourne fancies a surprise closure of the lane. Brisbane has one accident which is a city-stop. Normal optimisation software is accommodating. It deviates, scene-less, takes the day.
The domestic operations are also not in good conditions. Bad planning at long distance is punishable. It could be a half hour or more time and lack of opportunity to recover it. Smart considers the stops, which are the fuel stops and amortized timing on the stretches.
The drivers are too early to grasp the change. Routes feel calmer. Breaks, where he should not. The achievement is made an extravagance. One of the drivers had gone on to laugh and remarked that that it was as though the map was learning Australia.
Planning time shrinks. Minutes are replacing hours that it would have required a few hours ago. Add a last-minute delivery? Done. Swap a vehicle? Easy. Fire a sick-call driver? The system is not panicky. Phones ring less. Coffee stays warm.
The modern day customer demands are rigorous. “Sometime today” sounds lazy. The ETA is optimised to make the time taken shorter and tracking makes it realistic. The customers are comfortable in case they deliver in the manner they had expected. Angry calls that were received at the desk were fewer.
The saving of fuel is diabolical. Shorter routes burn less. Less idling implies that engines inhale freely. Maintenance stretches out. Cars are not exhausted during the weekends.
Knowledge is given to the managers rather than speculation. Patterns appear. Slow routes stand out. Expensive lifestyle has no more place to hide. The facts can also be now seen and this enhances the decisions made.
It is comical the change. One of the operation managers claimed that the software was not able to enable their fleet to play the post code bingo. The mission is now over in each kilometre.
Routing optimisation software is not a costly technology in the context of Australia. It’s about smoother days. Smarter plans. Faster deliveries. And less time once we all put the question why are we going where?